About us

We are a boutique, full-service consultancy specialising in alumni and supporter experience research for education fundraising.

Our consultants have considerable industry knowledge and combine this with advanced research and data analysis expertise to help clients improve engagement, satisfaction and retention and build strong, sustainable alumni, parent and supporter relationships.

As a small agency, we work collaboratively with our specialist partners to deliver additional value without sacrificing the care and attention our clients enjoy.

Holly Palmer, Director


I’m enthusiastic about creating innovative strategies for fundraising, alumni relations and volunteer management. You should also know that I find rolling up my sleeves and seeing these plans to fruition really satisfying too.

With several years in higher education fundraising, my expertise is in understanding alumni and supporter audiences. I can help you to use key insights about your own alumni, donors and volunteers to lead strategic planning, design effective fundraising and communications programmes, and draw all elements of development operations together to improve the supporter experience.

I have particular expertise in planning large-scale campaigns and evaluating their success, and as a PRINCE2 qualified project manager, I have first-hand experience of delivering the ambitious programmes that underpin them.

I’m currently based in Nottingham in the United Kingdom and often travel both locally and internationally.