About us

We are a boutique, full-service consultancy based in Devon. We specialise in alumni and supporter experience research for education fundraising.

Our consultants have considerable industry knowledge and combine this with advanced research and data analysis expertise to help clients improve engagement, satisfaction and retention and build strong, sustainable alumni and supporter relationships.

As a small agency, we work collaboratively with our specialist partners to deliver additional value without sacrificing the care and attention our clients enjoy.

Holly Palmer, Director


I specialise in understanding alumni, donors, and volunteers and I work with clients to use this insight to strengthen their fundraising and engagement programmes.

I have delivered several qualitative and quantitative alumni and supporter research studies and have particular expertise in planning large-scale campaigns and evaluating their success.

I began my education fundraising career in donor relations at The University of Auckland and later led the University of Nottingham development team’s strategic planning and project management function.

Currently based in Devon in the United Kingdom, I travel regularly both locally and internationally.